We want to inform you about an important update affecting your Zakeke integration with Shopify. Shopify has introduced new APIs, including a new “product model” that changes how apps like Zakeke publish customizable products and manage inventory. Due to these changes, Shopify requires you to re-authorize the permissions for Zakeke to continue functioning correctly in your store.
Zakeke has already made the necessary adjustments to comply with Shopify’s requirements, well ahead of the February 1st deadline. Now, all that’s left is for you to accept the updated permissions to keep Zakeke running smoothly.
What Happens if You Don’t Update Permissions?
If you do not re-authorize the app permissions, starting from the 3rd of January Zakeke will no longer be able to fully synchronize certain key product details for the duplicated item created during customization. Specifically:
Cost per item: If this value is assigned to the original product in Shopify’s back-office, it will not be transferred to the duplicated product.
Weight: If the original product has a weight value, it will not be included in the duplicated product.
How to Accept the Updated Permissions
To ensure Zakeke continues to function as expected, please follow this simple step:
This process will take you directly to your Zakeke back-office, where you can confirm the updated permissions. We want to reassure you that Zakeke is not requesting access to any new areas or components of your store. This update is simply needed for Zakeke to continue working as it already does, in accordance with Shopify’s new API requirements.
Once the permissions are re-confirmed, everything will function as usual, and you won’t experience any disruptions.
Why These Changes?
Shopify’s recent updates introduced a new “product model” for managing customizable products and inventory, requiring apps like Zakeke to update how they interact with Shopify stores. You can find more information about these changes here: Shopify’s New Product Model.
Need Help?
If you have any questions or run into any issues, feel free to contact our support team at [email protected]. We’re here to assist you and ensure your store continues to run smoothly with Zakeke and Shopify.
