Providing the customer with the choices and information that they need instills the customer with the confidence they need to make a purchase that is right for them. Access to clear and concise return and warranty policies can further streamline the online purchasing experience, preventing potential sales blockers or obstacles by providing peace of mind to any concerns buyers may have.
By improving customer experience and sales support using AR and 3D configuration, brands are able to realize a host of benefits, including improving customer experience by helping customers better visualize and customize their products. Whether it is a desk, a bike, or an article of clothing, brands are able to offer their customers easy visualization of thousands of potential configurations, ensuring customers always get exactly what they need. People want convenience, and with a 3D configurator, brands and stores are able to meet and exceed their expectations.
A better customer experience, meanwhile, supports sales by helping sales representatives more efficiently engage their customers and more quickly expand sales distribution. A 3D configurator helps brands boost sales and drastically reduce returns by offering a unique and interactive 3D experience to consumers. This allows consumers to easily configure and personalize their desired item and the adjustments to the product can immediately be viewed in 3D from any angle as well as up-close details.
A 3D configurator provides excellent insight into all the features that an item may offer. It also saves the customer time, as they no longer have to view items in-person or onsite, and instead can start customizing and receive direct quotes from the comfort of their own homes. Sales people are saving a lot of time in their day-to-day operations with this new technology in place, and speeding up conversion rates.